Return & Refund Policy

Last updated: August 6, 2026

We want your order to arrive as expected. This policy explains how returns, refunds, damaged items, and cancellations work at Malane Decor.

30-Day Returns

You have 30 days from delivery to request a return. To be eligible, the item must be unused, uninstalled, in original condition, and returned with original packaging and proof of purchase.

How To Start A Return

Email info@malanedecor.com before sending anything back. We will confirm eligibility and provide return instructions. Items sent back without approval may not be accepted.

Return Shipping

• Damaged, defective, or incorrect items: we cover the cost of the approved return or replacement.
• Change-of-mind returns: the customer is responsible for the actual return shipping cost.
• Restocking fee: none ($0.00) for eligible returns.

Refunds

After we receive and inspect the returned item, we will email you the approval status. Approved refunds are sent to the original payment method within 5 business days. Your bank or card provider may need additional time to post the refund.

Damaged, Defective, Or Incorrect Items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, email us within 48 hours of delivery with clear photos or video of the item and packaging. We will help arrange a replacement, replacement part, or refund as appropriate.

Cancellations

Orders can usually be canceled within 24 hours of purchase if they have not entered processing or shipped. Once an order has shipped, it must follow the return process.

Non-Returnable Items

Custom or made-to-order items, gift cards, installed items, used items, and items marked Final Sale are not returnable unless they arrive damaged, defective, or incorrect.

Contact

Email info@malanedecor.com or call +1 424-243-3145.